Last updated: 12 August 2026
Lymph Body Co Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, purchase or rent equipment, apply for finance, or otherwise interact with Lymph Body Co Ltd.
1. Who We Are
Lymph Body Co Ltd is a UK supplier of professional lymphatic drainage roller machines.
For the purposes of UK data protection law, Lymph Body Co Ltd is responsible for the personal information described in this policy.
Email: hello@lymphbodyco.co.uk
WhatsApp: +44 7508 510532
Website: www.lymphbodyco.co.uk
Location: Suffolk, United Kingdom
2. Information We May Collect
Depending on how you interact with us, we may collect information including:
Your name
Business or company name
Email address
Telephone number
Business address, delivery address or billing address
Details provided through website enquiry forms
Information you provide when contacting us by email, telephone, WhatsApp or social media
Information relating to purchases, rentals, rent-to-buy arrangements or other services
Information required to arrange delivery, installation, servicing or customer support
Information relating to finance enquiries or applications
Website usage information, such as pages visited, traffic sources and interactions with our website
Technical information such as IP address, browser type and device information where collected through website analytics or cookies
Please avoid providing medical or other sensitive personal information through our general enquiry forms unless it is necessary for your enquiry.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and provide information about our products and services
Prepare quotations and discuss purchase, rental, rent-to-buy or finance options
Process and administer orders and agreements
Arrange delivery, installation, servicing, maintenance and technical support
Manage our relationship with customers and business partners
Maintain appropriate business, accounting and transaction records
Improve our website, products, services and customer experience
Understand how visitors find and use our website
Protect our business and website against fraud, misuse or security threats
Comply with our legal and regulatory obligations
Send marketing communications where we are legally permitted to do so
4. Our Lawful Bases for Using Personal Information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract – where processing is necessary to enter into or perform a contract with you, including purchases, rentals and other agreements.
Legitimate interests – where processing is reasonably necessary to operate, develop and protect our business, respond to business enquiries, provide customer support and improve our services, provided those interests are not overridden by your rights.
Legal obligation – where we are required to process or retain information to comply with applicable laws, accounting requirements or other legal obligations.
Consent – where we have specifically asked for and received your consent, including where consent is required for certain cookies or marketing activities. Where we rely on consent, you can withdraw it at any time.
5. Finance Applications
Where you enquire about finance, we may introduce you to or direct you to an independent finance provider.
The finance provider may collect and process information separately for purposes such as assessing eligibility, conducting credit checks and administering a finance agreement.
Where an independent finance provider processes your information as its own data controller, its own privacy policy will apply.
6. Sharing Your Information
We do not sell your personal information.
Where necessary, we may share personal information with trusted organisations that help us operate our business, including:
Website, hosting and technology service providers
Payment and banking providers
Finance providers
Accountants and professional advisers
Delivery and logistics providers
Manufacturers or technical partners where necessary to provide equipment support
Service, maintenance or installation providers where applicable
Analytics, advertising and marketing service providers
Government bodies, regulators, law enforcement agencies or other parties where required by law
We only share information where there is an appropriate reason to do so.
7. Website Analytics, Advertising and Cookies
Our website may use cookies and similar technologies to operate correctly, understand website usage and measure or improve advertising.
Depending on your cookie choices, these technologies may collect information about your device, browser, website activity and how you arrived at our website.
Where consent is legally required for non-essential cookies, these technologies should only be used after you have provided the appropriate consent.
You can manage your cookie preferences using the cookie controls available on our website.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, contractual and regulatory requirements.
Different information may therefore be retained for different periods.
For example, information relating to completed transactions may need to be retained for longer than information relating to an initial enquiry that does not progress.
When information is no longer required, we will delete it or otherwise dispose of it appropriately.
9. International Data Transfers
Some of the technology and service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection requirements.
10. Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including:
The right to request access to your personal information
The right to ask us to correct inaccurate or incomplete information
The right to ask us to erase your personal information in certain circumstances
The right to ask us to restrict the use of your information in certain circumstances
The right to object to certain uses of your personal information
The right to data portability in certain circumstances
The right to withdraw consent where we rely on consent
If you would like to exercise a data protection right, contact us at hello@lymphbodyco.co.uk.
11. Marketing
We may contact existing or prospective customers about relevant Lymph Body Co products, services or business opportunities where we have an appropriate lawful basis to do so.
Where required, we will obtain your consent before sending marketing communications.
You can ask us to stop sending marketing communications at any time by contacting us or using any unsubscribe option provided.
12. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
Those organisations may process your information according to their own privacy policies. Lymph Body Co Ltd is not responsible for the privacy practices of independent third-party websites.
14. Complaints
If you have concerns about how we use your personal information, please contact us first at:
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, service providers or legal requirements.
The latest version will be published on this page and the “Last updated” date will be amended accordingly.
